CV Handbook and cvhandbook.com is part of Employ Support Now Ltd (herein referred to as 'ESN').
Information and documents include (but is not limited to) CV Handbook, web pages, data sheets, frequently asked questions, product information, quizzes, resources, CV examples, CV templates, and press releases (hereinafter referred to as 'Documents').
By downloading or copying and using Documents you agree to be bound by these terms and conditions.
Permission to use Documents is granted PROVIDED THAT:
The content of this website (www.cvhandbook.com) and the CV Handbook is © Copyright 2007 - 2013, Employ Support Now Ltd.
ESN will be pleased to discuss your specific requirements and is able to provide advice relating to your individual circumstances, but makes no representations about the suitability of general information or the content of Documents for any particular purpose. Documents are of a general nature and are provided 'as is' without warranty of any kind. You are strongly advised to seek personal assistance relating to your specific circumstances whether this be from ESN or another professional advisory service.
Documents may include technical or typographical errors and in line with ESN's policy of constant improvement ESN may make changes to products or services before Documents are updated or changed.
Any links to external web sites owned or operated by third parties are provided for your interest only and you agree that by following such links ESN will not be held responsible for the contents of any linked web site or any subsequent links from that web site to other web sites.
Product names and company names mentioned herein may be the trademarks of their respective owners and if so are acknowledged as such.
For all services, cancellation can take place at any time after payment, but must be received in writing before we provide the service. For the CV Audit, this will be the date we advise you by email (to the email address you provide in your contact details) that the CV Audit will take place. For the CV Writing service, due to the bespoke nature of this a payment and delivery schedule will be established with your agreement at the time of ordering. For the CV Handbook, delivery will have successfully taken place when we have sent you instructions by email (to the email address you provide in your contact details) for you to obtain the electronic copy of the CV Handbook.
The CV Handbook will normally be delivered within 2-3 working days after payment has cleared to our bank account. CV Audit reports are normally delivered within 5 working days following receipt of your order, CV and cleared payment. If for whatever reason we are not able to meet these timescales, we will contact you with a revised date and keep you informed of progress.
If a cancellation request is received before delivery has taken place, a refund will be made to the account that was used to make the original payment. We will do this within 5 working days, but would expect this to be carried out in most cases much sooner.
We take our responsibilities as laid out in the Distance Selling Regulations seriously and we want you to have a positive experience when ordering from us. The CV Handbook is sent to you in digital format, once supplied we have to treat this in the same way as a music CD or software and can only refund on evidence that the data has not been copied or passed on to any third party. If you are unsure of what you are purchasing, please phone or email us and we will do everything we can to describe the product or service, in order to help you make an informed decision.
Head Office and Registered Office Address:
CV Handbook Dept,
Employ Support Now Ltd
Tel: 01344 568 001
Employ Support Now Ltd is registered in England No: 6228515.
Location » Legal